Depending on the product or installation details,
it may be possible to provide estimates or make selections based on photos.
Considering safety and the current situation,
we may ask customers for photos.
We apologize for any inconvenience and appreciate your cooperation.

◆How to take photos during field surveys◆～Water heaters～

Please check the installation location.
(They are often found on balconies, PS (pipe shafts) and the corridor side of common areas.)
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Please take photos to check the condition of the site.
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Required photos:４or５

①A photo of the entire water heater
②A photo of model number
③A remote control photo of Kitchen and bathroom
④（When installing a pipe shaft）A photo showing the entire piping when the bottom door is opened
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We will provide details below.

①A photo of the entire water heater
...Please take photos from a distance so that we can see not only the entire facility
but also the surrounding installations, pipes, and loading and unloading processes.

②A photo of model number
...It is written on a sticker on the surface of the water heater.

③A remote control photo
...When you open the remote control, the model number may be written on the back of the cover.

④When installing a pipe shaft,a photo where you can see the entire pipe by opening the bottom door.

Please send us your inquiry via email or form.
Business Management Department Email Address
gkb@exzes.co.jp

Representative Email adress
info@exzes.co.jp